PRIVATE POLICY

Welcome to Coached By LaCree, LLC (“we,” “us,” or “our”). Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and use our virtual coaching services. By accessing or using our services, you agree to the practices described below.

We are committed to maintaining the trust and confidence of all our clients, readers, viewers, and website visitors by ensuring that your privacy is protected.

Our business is based on adding value to the lives of our users through our live virtual sessions, emails, newsletters, blogs, videos, online programs, and all other media.

Most importantly, we do not sell, rent, or trade our information, email lists, or any other visitor data with any other companies for marketing purposes, we never have and never will.

We keep the minimum information necessary to enable us to add as much value as possible for you.

This Privacy Policy provides the details on the information we collect and why, how we use it, and how we keep it secure. Should we ever ask you to provide any information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What information do we collect?

We may collect the following information depending on which of our services or programs you choose to access:

Contact information including email addresses
Name, age, and job title
Demographic information such as address, postcode, or IP address
Other information relevant to customer surveys and/or offers
Payment details (processed securely by third parties)
Any other information you voluntarily share

Automatically Collected Information

When you visit our website, we automatically collect certain technical data, including:

IP address
Browser type and version
Pages visited and time spent
Device information
Cookies and tracking data (see our Cookie Policy below)

Third-Party Analytics

We use third-party tools such as Wix Analytics and Google Analytics to better understand how visitors interact with our website and to help improve your experience.

What do we use the information for?

We only collect the minimum information appropriate to deliver to you the service you are accessing, and we only ever use this information to better understand your needs and provide you with a better service.

We use this information for the following:

To deliver our products and services
To improve our products and services
To periodically send promotional emails about products, special offers, or other information which we think you may find interesting and beneficial using the email address you have provided
Internal record keeping

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable electronic, physical, and managerial procedures to safeguard and secure the information we collect online.

When you purchase a session, we normally only collect your name, email, and contact number, but for some programs, this may include additional information such as address and job title. This information may be stored in our system, or with third-party cloud-based services such as Infusionsoft and Maropost, who may be used for the provision of our online services to you. These third-party services are responsible with us for processing and safeguarding your data and as such comply with this Privacy Policy.

Transaction Security

We believe in the strictest guidelines when payments are taken. When placing your order with us online, all information regarding your method of payment (whether by credit card or debit card) is passed through a secure checkout operated by a third-party payment gateway (Vindicia and Paypal). This ensures your card details are handled in the most secure, efficient, and confidential manner. These third-party payment gateways are controlled by their own strict guidelines which keep your information secure and private, and we choose them because they are the world’s leading experts in performing these transactions.

Phishing

We will never send you an email asking you for any personal information, including your address details or payment details. If you receive an email which appears to be from us asking for this information, please contact us immediately and do not reply to such an email.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Access to, or Deletion of, Your Personal Information

You are entitled to view, amend, or delete any of your information that we hold. Simply email your request to our data protection officer using any of the contact forms on our website or mail your request directly to coachedbylacree@gmail.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

You can unsubscribe from our emails at any time with one click using the unsubscribe link included in the footer of every email we send you, which will also remove you from our weekly free video coaching blog mailing.

Facebook/Meta Disclaimer

This website is not part of the Facebook website, Facebook Inc., or otherwise affiliated with Meta. This site is not endorsed by Facebook in any way. Facebook is a trademark of Facebook, Inc.

Google Disclaimer

We use Google remarketing pixels/cookies. Google displays our ads across third-party websites to help reach people who have shown interest in our services in the past.

Cookies and Tracking Technologies

We use cookies and similar technologies (like beacons, tags, and scripts) to track activity on our website and store certain information.

What Are Cookies?

Cookies are small data files stored on your device by your browser. They help improve your experience by remembering preferences and enabling core website functions.

Types of Cookies We Use:

Session Cookies: Keep the website running smoothly during your visit.
Preference Cookies: Remember your settings and preferences.
Security Cookies: Protect our site and users from security threats.
Advertising Cookies: Deliver relevant ads and marketing messages.

Managing Cookies

You can set your browser to refuse or alert you about cookies. However, disabling cookies may limit your use of some website features.

Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), we process your personal data based on:

The necessity to perform a contract with you (e.g., providing coaching services)
Your explicit consent
Legitimate interests balanced with your rights
Legal compliance requirements
Payment processing needs

Retention of Data

We keep your personal data only as long as necessary to deliver services and fulfill legal obligations. Usage data may be retained for shorter periods unless needed for security or compliance.

Transfer of Data

Your data may be stored and processed in the United States, where our servers and third-party providers operate. If you are outside the US, by submitting your information, you consent to this transfer.

We ensure that appropriate safeguards are in place to protect your data during international transfer.

Disclosure of Data

We may disclose your personal information to:

Comply with legal obligations or court orders
Protect and defend our rights and property
Prevent or investigate suspected wrongdoing or fraud
Protect the safety of our users or the public
Support business transfers, such as mergers or acquisitions

Security of Data

We use commercially reasonable measures to protect your personal data from unauthorized access or disclosure. However, no online transmission or storage method is 100% secure.

“Do Not Track” Signals

Our website does not currently respond to “Do Not Track” browser signals.

Your Data Protection Rights GDPR Rights (EEA Residents)

You may:

Access, correct, update, or delete your personal data
Object to or restrict processing
Request data portability
Withdraw consent at any time
Lodge a complaint with your local Data Protection Authority

CCPA Rights (California Residents)

You may:

Know what personal data we collect and how we use it
Request deletion of personal data
Opt-out of sale of personal data (we do not sell your data)
Not face discrimination for exercising your rights

To exercise your rights, please contact us at coachedbylacree@gmail.com.

Service Providers

We work with trusted third-party service providers who assist us with payment processing, analytics, marketing, and customer support. These providers have access only to data necessary to perform their functions and must keep your data confidential.

Analytics

We use Google Analytics to monitor website traffic and usage patterns. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Advertising

We may use third-party providers like Google AdSense to serve ads on our website. Google uses cookies to serve ads based on prior visits to our site or others. You can opt out of interest-based advertising via Google Ads Settings.

Payments

We offer paid coaching sessions and may process payments through third-party services such as:

Stripe: Stripe Privacy Policy

We do not store your payment card details directly. Payment processors adhere to PCI-DSS standards to ensure secure payment handling.

Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

Additional Rights and Choices for California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA). For details, visit the official California privacy rights page.

Changes to This Privacy Policy

We may update this policy occasionally. When changes occur, we will post the updated policy here and update the effective date. For major changes, we will notify you via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, please contact us:
Email: coachedbylacree@gmail.com

Updates

This policy will be continually updated in line with improving best practices, developing technology, and changes to legislation. You should check this page from time to time to ensure that you are happy with any such changes.

This policy is effective from June 2, 2025.